Customer Care Policy

Our customers and clients are the most valued component of our company. They are the reason we are here, and the driving force behind what we do.
 
Buyers, Sellers, and Agents do not interrupt our work.They are the reason we have work.
 
Customers support our company when they contact us. We are not doing them a favor by responding promptly. That is our job. No matter how busy we are, the customers’ best interest always takes priority.
 
Our customers are individuals and families who bring us their needs. It is our responsibility to meet their needs through a timely and professional settlement process.
 
Our goal is to provide outstanding service everyday, one customer at a time.
 
We value open, honest and respectful communication.
 
We are Community Settlement Group because of our customers.